Privacy
This policy covers thestarhop.space, operated by TheStarHop.
What this site collects
- We collect what you enter or select on this site, and anything you email us.
- We also collect the pages viewed, from our server logs, clicks on the links in our emails, and email-link identifiers.
- What you do here, including an email open and a click, may be matched to a contact record we already hold and used to follow up with you by a call or by a text message.
- A tool may keep your work in browser storage on your device; you can delete it there at any time.
Other websites
Links take you to other websites, such as official program pages. Their own privacy policies apply.
You can opt out of email with the unsubscribe link described below. A California opt-out is the California page.
Emails we send you
If you receive email from The Star Hop, the links in it lead to this site or to other websites. Each link first passes through thestarhop.space, which records that it was clicked. Our emails also carry a small image, loaded from thestarhop.space, that tells us when the email was opened. For each click or open we keep which email it was, when it happened and the technical details your browser or email program sent with the request, such as its name and version and the IP address.
This measurement runs on thestarhop.space itself, not through an advertising network's or analytics company's tracker. We use it to learn which topics readers want, to follow up by a phone call or a text message, for internal use by our call and text system, and to stop emailing people who no longer read our messages.
You can avoid the open measurement by turning off automatic image loading in your email program. Some email programs load images through their own servers, so we see their address, not yours.
When you open or confirm a subscribe or survey link from our email, we record it, and we keep any answer or confirmation with the time, the IP address and the browser details.
Every email carries an unsubscribe link at the top and the bottom. That link removes you at once. You can also write to us — see Unsubscribe.
Stopping our calls, our text messages and our email
Email STOP to contact@thestarhop.space to stop a call and a text from this site.
Reply STOP to any text, and the text messages stop.
Click the unsubscribe link in any email to stop that email.
Contact
Privacy questions or requests: contact@thestarhop.space. The Star Hop receives them at that address.
We do not sell or share your personal information.
Our information comes from what you provide on our sites, what our affiliates provide, and lead lists from data providers that obtained consent to collect it.
Providers running the site, our emails, and our phone calls and text messages for us may use information only for that work.
We keep information no longer than its purpose or a legal obligation requires, and we erase it earlier when you request deletion.
NASA, observatory and other outside pages we cite are covered by their own privacy policies.